What is an Automated Phone Call? An automated phone call, as the name suggests, is a friendly voice message that is pre-recorded and sent to your customers and/or contacts by phone. It can be used for many business purposes, such as a customer experience survey, payment alerts or reminders, sharing important brand updates, upselling, general […]

Leveraging Neuroscience to Enhance Customer Experience Our co-founder, Kadhambari Anbalagan shares the tips and tricks on building futuristic customer communications based on Neuroscience during this educative session. Description Over the past few decades, neuroscientists have identified a set of brain signals that make experiences feel valuable and emotionally charged, rendering them memorable. Through these experiments, […]